❓ Frequently Asked Questions
What are the main advantages of your products?
We are an OBM manufacturer providing ODM and OEM services. Our products comply with JB/T, GB/T, and IEC standards, primarily serving Southeast Asia, EU, and USA markets with expert technical support for EPC projects.
How long is the typical lead time for orders?
Standard orders typically take 3 weeks after payment. For standard sample orders, the lead time is within 1 week, and sample fees are refunded upon formal order placement.
What payment methods do you support?
Standard orders can be settled via T/T. For smaller orders, we support payments through Paypal and Global Pay for your convenience.
What are the available delivery and shipping options?
We normally operate under EXW, FCA, and FOB terms. In specific cases, DDU and DDP are available. Shipping methods include express door-to-door, air freight to designated airports, and sea freight (FCL/LCL).
What kind of after-sales support do you provide?
We offer a standard quality guarantee of 18 months. Additionally, we provide 24-hour online manual service to assist with any technical inquiries or emergencies.
Is customization available for these components?
Yes, we offer full customization through our OEM and ODM services to meet specific machine requirements and industrial applications.
Partix Auto
